Fatigue Science

Francisco Segovia

Luis Ospina

Find quick and effective troubleshooting tips for resolving common tech issues

Configuring & Troubleshooting

ReadiWatch, Readiband basic troubleshooting

Apps & Devices

This article describes step-by-step how to factory reset a ReadiWatch device.

ReadiWatch: Factory Reset

This article provides steps to calibrate a readiWatch

ReadiWatch Calibration

Steps to perform a sensor debugging will be displayed in this article.

ReadiWatch Sensor Debugging

Here there will be some troubleshooting steps to try to solve any pairing/syncing issues.

ReadiWatch: ReadiSync Pairing and Syncing for Android

ReadiWatch ReadiSync Pairing and Syncing for iPad

ReadiWatch ReadiOne Pairing and Syncing for iPhone

ReadiWatch ReadiOne Pairing and Syncing for Android

ReadiWatch (RB6)

ReadiBand ReadiSync Pairing and Syncing for Android

ReadiBand ReadiSync Pairing and Syncing for iPad

ReadiBand ReadiOne Pairing and Syncing for iPhone

ReadiBand: ReadiOne Pairing and Syncing for Android

ReadiBand (RB5)

In this article, there will be instructions to reset your password

Password Reset

Sending a support ticket through one of our apps will give us internal information to try to understand any issues.

How to Contact Support

Request My Account or Data Be Deleted

Learn how to administrate your Readi account

Readi Account

Guide to install the FAST (Fatigue Avoidance Scheduling Tool) software

FAST Installation

FAST

Understand and troubleshoot common issues effectively.

Troubleshooting Guide

A concise guide for IT teams to troubleshoot and resolve common login and password reset problems.

Troubleshooting Login and Password Resets Issues

Ensure your ReadiWatch is in good condition to prevent issues with data capture.

How to Check the Condition of Your ReadiWatch for Optimal Performance

Learn about the ReadiScore and how to troubleshoot common issues that might prevent it from displaying.

Understanding and Troubleshooting ReadiScore Issues

Learn how to address and resolve actigraphy issues that interfere with sleep data.

Troubleshooting Actigraphy Issues Affecting Sleep Data

Learn how to manually review and approve sleep data uploaded by ReadiWatch devices.

Troubleshooting: Manual Review of Uploaded Sleep Data in ReadiWatch Devices

Learn how to identify and resolve blocky actigraphy issues in ReadiWatch devices.

Troubleshooting Sleep Data Issues: Blocky Actigraphy in ReadiWatch Devices

Identify and troubleshoot common sleep recording issues before contacting tech support.

Understanding and Troubleshooting Sleep Recording Issues

Learn how to identify and resolve issues with sleep data related to invalidness in ReadiWatch.

Troubleshooting Sleep Data Issues: Understanding and Resolving Invalidness in ReadiWatch

Troubleshooting Bluetooth Pairing Issues: How to Verify and Resolve Device Pairing Problems

Quickly troubleshoot device syncing issues using sync history, ReadiOne, and ReadiSync.

Troubleshooting Sync Issues: How to Verify and Resolve Device Syncing Problems

Troubleshooting Guide for IT Teams for Quick Resolution

IT troubleshooting Guide

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