Sometimes, actigraphy data may not be clean, appearing either too high or too low, which can interfere with accurate sleep capture. If you suspect that actigraphy is causing issues with sleep data:
Example 1:
Example 2:
In these cases, recalibrating the device can often help resolve the issue. Please refer to the following article for recalibration instructions:
If you still believe there is an underlying issue after recalibration, please contact support, providing details of the steps you have already taken.