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Understanding Empty State Messages

Expand the sections below for more information as to why you are seeing this message.

Updated over 2 weeks ago

No sleep data available

  • The Sleep card on the Today page will display this message if you do not have a major sleep recorded for yesterday's date or if there are no naps recorded for today's date.

    • If you have recently synced your device and do not see your recent sleep, please contact our support team.

No sleeps recorded for the selected week

  • The Sleep History page will display this message if there is no sleep data for the date range in view.

    • Record sleep for one of the dates for the date range in view.

Currently off duty. No upcoming Fatigue Alerts because your next shift is 6+ hours from now.

  • The Fatigue Alerts card on the Today page will display this message if your next shift starts in over 6 hours.

Currently off duty. No upcoming Fatigue Alerts on your next shift...

  • The Fatigue Alerts card on the Today page will display this message if your next shift starts in the next 6 hours and you do not have Fatigue Alerts queued.

No upcoming Fatigue Alerts during your shift, currently in progress, ending...

  • The Fatigue Alerts card on the Today page will display this message if you do not have Fatigue Alerts queued during your shift in progress.

ReadiScores Unavailable

  • The ReadiScore chart on the Today page will display this message if:

    • You recently synced sleep data, and the sleep data is still being processed.

      • Please wait for your sleep data to be processed, or contact our support team.

    • You have not recorded enough sleep data to generate a ReadiScore, and you lack a sleep profile to generate estimated ReadiScores.

      • Ensure you have recorded sleep data for at least the last 3 days, without any invalid data.

      • We are unable to forecast estimated ReadiScores for users without a sleep profile.

        • Record at least 5 days of sleep or enter your Personal Stats details via the ReadiOne application or complete your assigned Questionnaire, if applicable.

    • Viewing ReadiScore data is disabled for your Location.

      • Your Readi program manager has opted in to prevent regular users from viewing their ReadiScore data.

No upcoming shifts in the next 7 days.

  • You have no shifts assigned within the next 7 days.

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